organizatinal culture assessment and change

The consultants at Entente Resources specialize in processes that assess quality of life and other organizational issues and that tap into the expertise that already exists within organizations – the employee base – to determine the best solutions. We use process methods that include: Future Search, Appreciative Inquiry, etc. We are also trained in the Baldrige Criteria for Excellence, and bring our knowledge of this assessment and quality improvement tool to bear in all of our work with organizations.

Research behind the methodology

Communication
Watson Wyatt Worldwide – a “global consulting firm focused on human capital and financial management.”
Their Communication ROI Study found that the way in which a company shares information with its employees has a direct correlation to performance. They define effective communication as educating employees about the company’s business, culture and values; providing employees with information about financial objectives and about their rewards programs; and helping new employees become oriented, and existing employees to align their actions with customer needs.
How communication effectiveness can benefit you:

• “Companies that communicate effectively have a 19.4 percent higher market premium than companies that do not.”
• “Firms that communicate effectively are 4.5 times more likely to report high levels of employee engagement versus firms that communicate less effectively.”
• “Companies that are highly effective communicators are 20 percent more likely to report lower turnover rates than their peers.”

Management Skills
Benchmarks – a comprehensive assessment tool used by the Center for Creative Leadership that measures the management skills and perspectives that are necessary for success.

Benchmarks helps participants to learn how others perceive them and how they compare with managers in other companies, and to devise a plan for developing the skills necessary for being successful.
How development of effective management skills can benefit you:
By helping managers and leaders to avoid the Five Factors of Executive Derailment:

• Problems with interpersonal relationships
• Difficulty changing or adapting.
• Difficulty building and leading a team.
• Failure to meet business objectives.
• Too narrow functional orientation.

Creating Positive Change
Appreciative Inquiry – a thought process and tool, which basically looks for times of success in an organization and creates opportunities to repeats those successes.
“The tangible result of the inquiry process is a series of statements that describe where the organization wants to be, based on the high moments of where they have been. Because the statements are grounded in real experience and history, people know how to repeat their successes.”